If someone has a quick minute please explain to me how to properly credit a customer's card if the card is no longer in our possession (only have last 4 digits) We have a few occassions where the cashier has voided a sale paid via credit card and the credit card receipt was printed (w/o autho #). Some time later customer contacted us that the credit on their account was never made... Thank you for your time. diana
- posted
16 years ago