Does anyone have an idea why X & Z reports would come out blank, When we know for sure that there was activity in the store. This happen to one of our clients before, but we were never able to replicate the error to figure out why this happen in the first place. Any ideas would be helpful
thx cj
Blanks usually mean that no template was selected for reports in the Receipt Format properties.
I had one where a reprot printed but all the values were zero - that was a different issue, but I can't remember what it was - I think we just deleted the receipt format and started over, but don't know for sure...
CJ,
We just had a situation where the client ran two Z-reports, back to back. Check the opening and closing times of the "0" batch as well, and see if it closed close to the same time as the previous batch on that register.
Good luck, Matt.
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