Downloaded transactions split screen disappeared

May 19, 2005 6 Replies

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jim 21 years ago

I am using Quicken Home 2003. I have been unable to display the transactions that I download from my bank. The register shows a split screen with the register on top and the lower half of window below totally blank - this is where the downloaded transactions normally would appear for me to accept.

I've been doing this for years without problem. Internet connection fine. I see the little movie of data being downloaded. Any suggestions are appreciated.

I am at the point of reinstalling to see if that cures the problem.

thanks

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John Pollard 21 years ago

Did you try deleting your temporary internet files?

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jim 21 years ago

Yes I delete them on a regular basis since it is required in order to just download from the bank. Other suggestions?

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Laura 21 years ago

Just a wild guess but are the transactions showing up in the register and somehow they are being automatically accepted?

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jim 21 years ago

No, I wish they were. Well I've uninstalled and reinstalled (after backing up my harddrive) and voila! the screen came back! No idea why. Maybe my antispyware programs thought it was (and maybe it is) spyware???

Thanks all for suggestions.

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John Pollard 21 years ago

Never heard of that one before.

The underlying problem I was thinking of only related to having too many temporary internet files; not having *any* temporary internet files.

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Mike L 21 years ago

On Thu 19 May 2005 09:27:15p, jim wrote in news:7Wbje.1079$ snipped-for-privacy@newssvr13.news.prodigy.com:

Could it have been that a reboot was all that was necessary!

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