Metrologic MS2320 scale/scanner

We have a client using the Metrologic MS2320 scale/scanner (in-counter) devices. they use a single com serial port that both devices share. The OPOS drivers are installed, and that is how RMS talks with the device. They work great. However, the client says if their register station sits idle for too long, and they try to start using the RMS transaction screen, it is frozen. they are unable to press any buttons, scan barcodes, or do anything. The RMS application is just simply frozen after not being used for a period of time. they have to force the application to close and re-open the application to begin using the program. The only thing unique with this client from all my other clients is this one is using the Metrologic MS2320 scale/scanner units. Could this OPOS device be causing RMS to lock up? Anybody experience similar problems? Any Ideas as to what I could try to do to resolve this problem?
Reply to
Andy Miller - Teknor, Inc.
I am also having the same problem but I am using the Dual Cable Metrologic MS2320 Scanner/Scale. Please help us out with this problem
> We have a client using the Metrologic MS2320 scale/scanner (in-counter) > devices. they use a single com serial port that both devices share. The OPOS > drivers are installed, and that is how RMS talks with the device. They work > great. However, the client says if their register station sits idle for too > long, and they try to start using the RMS transaction screen, it is frozen. > they are unable to press any buttons, scan barcodes, or do anything. The RMS > application is just simply frozen after not being used for a period of time. > they have to force the application to close and re-open the application to > begin using the program. The only thing unique with this client from all my > other clients is this one is using the Metrologic MS2320 scale/scanner units. > Could this OPOS device be causing RMS to lock up? Anybody experience similar > problems? Any Ideas as to what I could try to do to resolve this problem?
Reply to
Vishal

I JUST BOUGHT METROLOGIT SCANNER SCALE WHICH WORK SINGLE CABEL SERIAL... BUT NOR ABLE TO CONFIGURE IN RMS- INSTALLED, DRIVER UTILITIES WORKS BUT RMS IS NOT WORKING OR KNOWING THERE IS SCANNER SCALE OUT THERE.. PLEASE HELP.
Metrologic MS2320 scale/scanner 09-Apr-09
We have a client using the Metrologic MS2320 scale/scanner (in-counter) devices. they use a single com serial port that both devices share. The OPOS drivers are installed, and that is how RMS talks with the device. They work great. However, the client says if their register station sits idle for too long, and they try to start using the RMS transaction screen, it is frozen. they are unable to press any buttons, scan barcodes, or do anything. The RMS application is just simply frozen after not being used for a period of time. they have to force the application to close and re-open the application to begin using the program. The only thing unique with this client from all my other clients is this one is using the Metrologic MS2320 scale/scanner units. Could this OPOS device be causing RMS to lock up? Anybody experience similar problems? Any Ideas as to what I could try to do to resolve this problem?
Previous Posts In This Thread:
On Thursday, April 09, 2009 11:16 AM
Metrologic MS2320 scale/scanner We have a client using the Metrologic MS2320 scale/scanner (in-counter) devices. they use a single com serial port that both devices share. The OPOS drivers are installed, and that is how RMS talks with the device. They work great. However, the client says if their register station sits idle for too long, and they try to start using the RMS transaction screen, it is frozen. they are unable to press any buttons, scan barcodes, or do anything. The RMS application is just simply frozen after not being used for a period of time. they have to force the application to close and re-open the application to begin using the program. The only thing unique with this client from all my other clients is this one is using the Metrologic MS2320 scale/scanner units. Could this OPOS device be causing RMS to lock up? Anybody experience similar problems? Any Ideas as to what I could try to do to resolve this problem?
On Monday, April 13, 2009 12:36 PM
I am also having the same problem but I am using the Dual Cable Metrologic I am also having the same problem but I am using the Dual Cable Metrologic MS2320 Scanner/Scale. Please help us out with this problem
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Reply to
HINA PATEL

We have sold and setup quite a few of the Metrologic scanner/scales with RMS and have not had any real problems with them. So I know they work.
Daniel Westbrook NuRol Point of Sale and Barcoding
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404-352-3587 snipped-for-privacy@nurol.com
NOR ABLE TO CONFIGURE IN RMS- INSTALLED, DRIVER UTILITIES WORKS BUT RMS IS NOT WORKING OR KNOWING THERE IS SCANNER SCALE OUT THERE.. PLEASE HELP.
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Reply to
DW

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