Metrologic MS2320 scale/scanner

I JUST BOUGHT METROLOGIT SCANNER SCALE WHICH WORK SINGLE CABEL SERIAL... BUT NOR ABLE TO CONFIGURE IN RMS- INSTALLED, DRIVER UTILITIES WORKS BUT RMS IS NOT WORKING OR KNOWING THERE IS SCANNER SCALE OUT THERE.. PLEASE HELP.

AndyMillerTeknor Metrologic MS2320 scale/scanner

We have a client using the Metrologic MS2320 scale/scanner (in-counter) devices. they use a single com serial port that both devices share. The OPOS drivers are installed, and that is how RMS talks with the device. They work great. However, the client says if their register station sits idle for too long, and they try to start using the RMS transaction screen, it is frozen. they are unable to press any buttons, scan barcodes, or do anything. The RMS application is just simply frozen after not being used for a period of time. they have to force the application to close and re-open the application to begin using the program. The only thing unique with this client from all my other clients is this one is using the Metrologic MS2320 scale/scanner units. Could this OPOS device be causing RMS to lock up? Anybody experience similar problems? Any Ideas as to what I could try to do to resolve this problem?

Previous Posts Metrologic MS2320 scale/scanner We have a client us I am also hav Submitted via EggHeadCafe - Software Developer Portal of Choice Displaying Dynamically Generated Image

We have sold and setup quite a few of the Metrologic scanner/scales with RMS and have not had any real problems with them. So I know they work.

Daniel Westbrook NuRol Point of Sale and Barcoding

"H> I JUST BOUGHT METROLOGIT SCANNER SCALE WHICH WORK SINGLE CABEL SERIAL... BUT

NOR ABLE TO CONFIGURE IN RMS- INSTALLED, DRIVER UTILITIES WORKS BUT RMS IS NOT WORKING OR KNOWING THERE IS SCANNER SCALE OUT THERE.. PLEASE HELP.