Printing Problems please help.

Apr 13, 2005 6 Replies

Hi,



I am having problems with RMS. I have a Samsung 350 printer using OPOS drivers and MANY times during or after a receipt prints, the RMS program locks up ("program not responding"). Sometimes I can just end the program and then open RMS back up and it works for a while. Other times, I must shut down the computer in order to get back into RMS. This happened a few months ago and so I reformatted the machine and reinstalled RMS, etc. and that solved the problem for a while. Now the problem is back and worse than ever. The lock-up happens up to 12 times a day. Any suggestions?



Dan


Rick,

Thanks for the suggestion. I will try, but I doubt this is the problem because most of the time the receipt is completley printed and cut and then RMS locks. Other times it locks during the actual printing process and the receipt never finishes printing.

Dan

"rick" wrote:

Buy an Epson printer. We spent two days trying to get Samsung receipt printers working correctly and ended up throwing them away and buying Epson TMT88's.

It is really hard to find any type of support on the Samsung receipt printers. If you value your time, it will be cheaper to buy new printers.

TM-T88III's are nice printers, but I had a VERY hard time figuring out the proper way to install them via USB and OPOS... Meaning there were no clear instructions.

Derek

"Greg Williams" wrote:

Try Star TSP 700 USB using the windows drivers . Great printers, fast and easy to set up no OPOS. For support on the Sam 350 call the distributor you bought them from.

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