:

RMS on a wireless network

I have a prospect who is planning on implementing RMS on a 3-register system, but does not want to use a regular Ethernet wired network in their store (small space, and don't want to have to run wires); they want to operate using a wireless router and each register connected using USB wireless adapters.
I am VERY leery about using RMS on a wireless network. RMS gets really cranky if it loses it's network / database connection for even a moment. The POS application will switch over to offline mode, but it can be a hassle to know when that's happened and to recover from it. Also, Store Ops Manager does not have a offline mode, so you can't work disconnected from the main RMS database and sync up later. I'm worried that they could be in the middle of entering information, drop the wireless connection, and lose what they've entered but haven't saved yet.
I would be very curious to know other people's experiences with using RMS on a wireless network as a full-time implementation.
--
Bill Yater 
Blue Horseshoe Solutions 
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Reply to
Bill Yater

Bill, I don't use a wireless connection for my register, but I do use it for my back office manager program. For the most part it works well. As you noted RMS is very cranky about network connectivity, so I will lose the program from time to time. It always starts right back up, but can really be a pain in the ass if you don't save your work regularly. I still forget sometimes and I've been using wireless this way for as long as I've had RMS(9 years), I really irritate myself when that happens because you will lose anything you've been working on but haven't saved yet. :-( As long as they get in the habit of saving regularly, there shouldn't be a problem. Now POS is another thing entirely. Knowing what I know about wireless(since I've been using it for so long)I would never connect POS machines to the network wirelessly. The technology just isn't good enough yet for that. There's a lot to consider about other equipment in the store also. For instance, cordless phones will mess you up if you get the same frequency as your network. Craig
Reply to
Craig

"I would never connect POS machines to the network wirelessly. "
Unfortunatley, that is exactly what they want to do. Have three machines, one of which will also be the RMS database server, all of them with wireless adapters, connected to each other through a wireless router. To make things even more interesting, their connection to the Internet will be via a cellular modem plugged into the router (this is a store-on-wheels that moves from state to state for weekend sales events). In theory, this will allow them to all share an Internet connection via the cellular modem for authorizing and settling credit cards, and also for connecting via a VPN to their Headquarters server.
Needless to say, I'm really concerned about the speed, the security, and the connectivity between the machines. I can advise them all I want, but they'll make their decision and my job will be to make it work.
Any suggestions for reducing the difficulty I expect from this configuration?
--
Bill Yater
Blue Horseshoe Solutions
 Click to see the full signature
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=?Utf-8?B?QmlsbCBZYXRlcg==?=

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Bill,
Can't find the video, but the merchandise trailers at each NASCAR event = use RMS wirelessly between trailers with a satellite uplink instead of = the cellular system. Here's a link to D-Link's write-up = ftp://ftp10.dlink.com/pdfs/caseStudies/cs_ActionPerformance.pdf and = here's another write-up about it
formatting link

They certainly don't use the cheap home stuff. Wireless really isn't an = issue if you spend the money to do it right. =20
--=20
Jeff=20 Check Point Software
Search this newsgroup --
formatting link
(Stolen from DRS) =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D
You must be using Outlook Express/Windows Mail or some other type of = newsgroup reader to see and download the file attachment(s). If you are not using a reader, = follow the link below to setup Outlook Express. Click on "Open with = newsreader" under the MS Retail Management System on the right.
formatting link
=3D=3D=3D
"I would never connect POS machines to the network wirelessly. "
Unfortunatley, that is exactly what they want to do. Have three = machines,=20 one of which will also be the RMS database server, all of them with = wireless=20 adapters, connected to each other through a wireless router.=20 To make things even more interesting, their connection to the Internet = will=20 be via a cellular modem plugged into the router (this is a = store-on-wheels=20 that moves from state to state for weekend sales events). In theory, = this=20 will allow them to all share an Internet connection via the cellular = modem=20 for authorizing and settling credit cards, and also for connecting via = a VPN=20 to their Headquarters server.
Needless to say, I'm really concerned about the speed, the security, = and the=20 connectivity between the machines. I can advise them all I want, but = they'll=20 make their decision and my job will be to make it work.
Any suggestions for reducing the difficulty I expect from this = configuration?
--=20 Bill Yater Blue Horseshoe Solutions snipped-for-privacy@bhsolutions.com
for my=20
noted=20
program=20
a pain=20
sometimes=20
years),=20
anything=20
shouldn't be a=20
about=20
POS=20
enough=20
store=20
same=20
3-register=20
store
operate
wireless
really
moment.=20
hassle=20
work
worried=20
wireless
using RMS=20
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Bill,   Can't find the video, but the merchandise = trailers at=20 each NASCAR event use RMS wirelessly between trailers with a satellite = uplink=20 instead of the cellular system.  Here's a link to D-Link's write-up = = ftp://ftp10.dlink.com/pdfs/caseStudies/cs_ActionPerformance.pdf = =20 and here's another write-up about it
formatting link

  They certainly don't use the cheap home = stuff. =20 Wireless really isn't an issue if you spend the money to do it = right. =20
  -- Jeff Check Point Software   Search this newsgroup --
formatting link
= (Stolen=20 from = DRS)=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D   You must be using Outlook Express/Windows Mail or some other type = of=20 newsgroup reader tosee and download the file attachment(s).  If = you are=20 not using a reader, followthe link below to setup Outlook = Express. =20 Click on "Open with newsreader"under the MS Retail Management System = on the=20 right.  
formatting link

   
"Bill Yater" <BillYater@discussions= .microsoft.com>=20
snipped-for-privacy@microsoft.com..."I=20 would never connect POS machines to the network wirelessly.=20 "Unfortunatley, that is exactly what they want to do. Have = three=20 machines, one of which will also be the RMS database server, all = of them=20 with wireless adapters, connected to each other through a wireless = router.=20 To make things even more interesting, their connection to the = Internet=20 will be via a cellular modem plugged into the router (this is a=20 store-on-wheels that moves from state to state for weekend sales = events).=20 In theory, this will allow them to all share an Internet = connection via=20 the cellular modem for authorizing and settling credit cards, and = also for=20 connecting via a VPN to their Headquarters server.Needless = to say,=20 I'm really concerned about the speed, the security, and the = connectivity=20 between the machines. I can advise them all I want, but they'll = make their=20 decision and my job will be to make it work.Any suggestions = for=20 reducing the difficulty I expect from this configuration?-- = Bill=20 YaterBlue Horseshoe snipped-for-privacy@bhsolutions.com= "Craig"=20 wrote:> Bill,> I don't use a wireless connection for = my=20 register, but I do use it for my > back office manager program. = For the=20 most part it works well. As you noted > RMS is very cranky = about=20 network connectivity, so I will lose the program > from time to = time.=20 It always starts right back up, but can really be a pain > in = the ass=20 if you don't save your work regularly. I still forget sometimes = > and=20 I've been using wireless this way for as long as I've had RMS(9 = years),=20 > I really irritate myself when that happens because you will = lose=20 anything > you've been working on but haven't saved yet. = :-(> As=20 long as they get in the habit of saving regularly, there shouldn't be = a=20 > problem. Now POS is another thing entirely. Knowing what I = know about=20 > wireless(since I've been using it for so long)I would never = connect=20 POS > machines to the network wirelessly. The technology just = isn't=20 good enough > yet for that. There's a lot to consider about = other=20 equipment in the store > also. For instance, cordless phones = will mess=20 you up if you get the same > frequency as your network.> =
Craig> > "Bill Yater" <BillYater@discussions= .microsoft.com>=20 wrote in message > news:099= snipped-for-privacy@microsoft.com...>=20 >I have a prospect who is planning on implementing RMS on a = 3-register=20 > >system,> > but does not want to use a regular = Ethernet=20 wired network in their store> > (small space, and don't want = to have=20 to run wires); they want to operate> > using a wireless = router and=20 each register connected using USB wireless> > = adapters.>=20 >> > I am VERY leery about using RMS on a wireless = network. RMS=20 gets really> > cranky if it loses it's network / database = connection=20 for even a moment. > > The> > POS application will = switch=20 over to offline mode, but it can be a hassle > > to> = >=20 know when that's happened and to recover from it.> > Also, = Store Ops=20 Manager does not have a offline mode, so you can't work> >=20 disconnected from the main RMS database and sync up later. I'm worried =
> > that> > they could be in the middle of = entering=20 information, drop the wireless> > connection, and lose what = they've=20 entered but haven't saved yet.> >> > I would be = very=20 curious to know other people's experiences with using RMS > = >=20 on> > a wireless network as a full-time = implementation.>=20 >> > -- > > Bill Yater> > Blue = Horseshoe=20 Solutions> > snipped-for-privacy@bhsolutions.com>= >=20 >
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Reply to
cptsoft

Bill:
Take a look at the electrical system network products from Aboundi, Inc.
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. This stuff really works!
Look at the APL1100-200 and APL1400-200 for your situation. We have these installed at several POS sites (RMS and CounterPoint) and they work flawlessly. We even have some installed in our office - I was too lazy to pull wires into some finished construction and wanted better and more secure connections than wireless offers.
The GM at Aboundi is Hong Yu ( snipped-for-privacy@aboundi.com), 603-889-8188. Use my name for reference. (My name and $3 gets you a cup of coffee). :-)
HTH
Aloha, Miles
Pacific Computer Systems Miles Baidack snipped-for-privacy@pacificcomp.biz
Supporting Business Since 1985 Phone: (808)395-8156 or (808)277-8156
Reply to
=?Utf-8?B?TWlsZXMgQg==?=

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Spend enough money and anything can work well. That's the problem though = for most of us, we can't afford the best on wireless so there aren't any = issues, especially with POS. I really don't think using manager on = wireless is that bad as long as you get into the habit of saving = frequently. Like I said, I've been doing it for years without much = problem.=20 I know I can't afford the best stuff, but I don't know Bill's clients = resources. They may be able to afford anything they need.=20 There is just no way I would ever put the POS machines on a wireless = network. One tiny little hiccup would drop the program and they would = have to start it over again. And depending what part of the process they = where in when it happens, it could be anything from just starting the = sale over(no big issue), to losing the data and creating a big headache. =
I checked out the electric connect website and it seems you could buy = the equipment for around $500. Not outrageous, but still can be out of = reach for a small business just starting. Especially if they need = installation. Good luck Bill, I hate it when a customer just won't listen to you, but = still expects you to do the job efficiently and with no problems. Even = when you warn them that may not be the case. They'll still hold you = responsible if something goes wrong. Craig
Bill,
Can't find the video, but the merchandise trailers at each NASCAR = event use RMS wirelessly between trailers with a satellite uplink = instead of the cellular system. Here's a link to D-Link's write-up = ftp://ftp10.dlink.com/pdfs/caseStudies/cs_ActionPerformance.pdf and = here's another write-up about it
formatting link

They certainly don't use the cheap home stuff. Wireless really isn't = an issue if you spend the money to do it right. =20
--=20
Jeff=20 Check Point Software
Search this newsgroup --
formatting link
(Stolen from DRS) = =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D
You must be using Outlook Express/Windows Mail or some other type of = newsgroup reader to see and download the file attachment(s). If you are not using a = reader, follow the link below to setup Outlook Express. Click on "Open with = newsreader" under the MS Retail Management System on the right.
formatting link
= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D
"I would never connect POS machines to the network wirelessly. "
Unfortunatley, that is exactly what they want to do. Have three = machines,=20 one of which will also be the RMS database server, all of them with = wireless=20 adapters, connected to each other through a wireless router.=20 To make things even more interesting, their connection to the = Internet will=20 be via a cellular modem plugged into the router (this is a = store-on-wheels=20 that moves from state to state for weekend sales events). In theory, = this=20 will allow them to all share an Internet connection via the cellular = modem=20 for authorizing and settling credit cards, and also for connecting = via a VPN=20 to their Headquarters server.
Needless to say, I'm really concerned about the speed, the security, = and the=20 connectivity between the machines. I can advise them all I want, but = they'll=20 make their decision and my job will be to make it work.
Any suggestions for reducing the difficulty I expect from this = configuration?
--=20 Bill Yater Blue Horseshoe Solutions snipped-for-privacy@bhsolutions.com
for my=20
you noted=20
program=20
be a pain=20
sometimes=20
RMS(9 years),=20
anything=20
shouldn't be a=20
about=20
connect POS=20
enough=20
the store=20
the same=20
message=20
3-register=20
their store
operate
wireless
really
moment.=20
a hassle=20
can't work
worried=20
wireless
using RMS=20
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=EF=BB=BF
Spend enough money and anything can = work well.=20 That's the problem though for most of us, we can't afford the best on = wireless=20 so there aren't any issues, especially with POS. I really don't think = using=20 manager on wireless is that bad as long as you get into the habit of = saving=20 frequently. Like I said, I've been doing it for years without much = problem.=20
I know I can't afford the best stuff, = but I don't=20 know Bill's clients resources. They may be able to afford anything they = need.=20
There is just no way I would ever put = the POS=20 machines on a wireless network. One tiny little hiccup would drop the = program=20 and they would have to start it over again. And depending what part of = the=20 process they where in when it happens, it could be anything from just = starting=20 the sale over(no big issue), to losing the data and creating a big = headache.=20
I checked out the electric connect = website and it=20 seems you could buy the equipment for around $500. Not outrageous, but = still can=20 be out of reach for a small business just starting. Especially if they = need=20 installation. Good luck Bill, I hate it when a = customer just=20 won't listen to you, but still expects you to do the job efficiently and = with no=20 problems. Even when you warn them that may not be the case. They'll = still hold=20 you responsible if something goes wrong. Craig
= in message=20 news:ACD= snipped-for-privacy@microsoft.com... Bill,   Can't find the video, but the merchandise = trailers at=20 each NASCAR event use RMS wirelessly between trailers with a satellite = uplink=20 instead of the cellular system.  Here's a link to D-Link's = write-up = ftp://ftp10.dlink.com/pdfs/caseStudies/cs_ActionPerformance.pdf = =20 and here's another write-up about it
formatting link

  They certainly don't use the cheap home = stuff. =20 Wireless really isn't an issue if you spend the money to do it = right. =20   -- Jeff Check Point Software   Search this newsgroup --
formatting link
= (Stolen=20 from = DRS)=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D   You must be using Outlook Express/Windows Mail or some other type = of=20 newsgroup reader tosee and download the file attachment(s).  = If you=20 are not using a reader, followthe link below to setup Outlook=20 Express.  Click on "Open with newsreader"under the MS Retail=20 Management System on the right.  
formatting link

    "Bill Yater" <BillYater@discussions= .microsoft.com>=20
snipped-for-privacy@microsoft.com..."I=20 would never connect POS machines to the network wirelessly.=20 "Unfortunatley, that is exactly what they want to do. Have = three=20 machines, one of which will also be the RMS database server, all = of them=20 with wireless adapters, connected to each other through a = wireless=20 router. To make things even more interesting, their connection = to the=20 Internet will be via a cellular modem plugged into the router = (this is a=20 store-on-wheels that moves from state to state for weekend sales =
events). In theory, this will allow them to all share an = Internet=20 connection via the cellular modem for authorizing and settling = credit=20 cards, and also for connecting via a VPN to their Headquarters=20 server.Needless to say, I'm really concerned about the = speed, the=20 security, and the connectivity between the machines. I can = advise them=20 all I want, but they'll make their decision and my job will be = to make=20 it work.Any suggestions for reducing the difficulty I expect = from=20 this configuration?-- Bill YaterBlue Horseshoe=20 snipped-for-privacy@bhsolutions.com= "Craig"=20 > Bill,> I don't use a wireless connection = for my=20 register, but I do use it for my > back office manager = program. For=20 the most part it works well. As you noted > RMS is very = cranky about=20 network connectivity, so I will lose the program > from time = to time.=20 It always starts right back up, but can really be a pain > in = the ass=20 if you don't save your work regularly. I still forget sometimes = > and=20 I've been using wireless this way for as long as I've had RMS(9 = years),=20 > I really irritate myself when that happens because you will = lose=20 anything > you've been working on but haven't saved yet. = :-(>=20 As long as they get in the habit of saving regularly, there = shouldn't be a=20 > problem. Now POS is another thing entirely. Knowing what I = know=20 about > wireless(since I've been using it for so long)I would = never=20 connect POS > machines to the network wirelessly. The = technology just=20 isn't good enough > yet for that. There's a lot to consider = about=20 other equipment in the store > also. For instance, cordless = phones=20 will mess you up if you get the same > frequency as your=20 network.> Craig> > "Bill Yater" <BillYater@discussions= .microsoft.com>=20 wrote in message > news:099= snipped-for-privacy@microsoft.com...>=20 >I have a prospect who is planning on implementing RMS on a = 3-register=20 > >system,> > but does not want to use a regular =
Ethernet wired network in their store> > (small space, and = don't=20 want to have to run wires); they want to operate> > using = a=20 wireless router and each register connected using USB = wireless> >=20 adapters.> >> > I am VERY leery about using RMS = on a=20 wireless network. RMS gets really> > cranky if it loses = it's=20 network / database connection for even a moment. > > = The>=20 > POS application will switch over to offline mode, but it can be = a=20 hassle > > to> > know when that's happened and = to=20 recover from it.> > Also, Store Ops Manager does not have = a=20 offline mode, so you can't work> > disconnected from the = main RMS=20 database and sync up later. I'm worried > > that> = > they=20 could be in the middle of entering information, drop the = wireless>=20 > connection, and lose what they've entered but haven't saved=20 yet.> >> > I would be very curious to know other =
people's experiences with using RMS > > on> > a = wireless=20 network as a full-time implementation.> >> > -- = >=20 > Bill Yater> > Blue Horseshoe Solutions> > = snipped-for-privacy@bhsolutions.com>= >=20 >
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Reply to
Craig

I agree that wireless is not a good Idea for the POS registers. I've used it for Back Office with pretty good success. I've also tedted the Aboundi \ electric line connnections and found they work well as long as you use the 200 mps devices. The Aboundi are expensive, but I've found that Cisco/ Linksys makes a comparable product for at lot less and it works great. Using the 200 mps version is the only way to go with RMS.
Paulh
Reply to
=?Utf-8?B?UGF1bCBIb3VzdG9uIC8g

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