Slow printer

- K
- Kris
  
  Contact options for registered users
posted
16 years ago

Sun, Dec 23, 2007 6:15 AM

Out of the blue, our receipt printer is responding very slowly, transactions are done quickly, but there is about a 10 second pause before the receipt starts to print. We've rebooted a couple of times, but itdoesn't seem to help. Our other POS stations don't have the same delay. We use an EPSON TMT88III usb printer, using OPOS 230e. There are no other printers attached to this computer. I deleted the other printers listed in the Control Panel. Haven't power cycled the router or DSL modem yet (didn't want to mess with that as we're super busy this time of year). Any suggestions?

Loading thread data ...

- A
- Amy
  
  Contact options for registered users
Vote on answer
posted
16 years ago

Thu, Jan 3, 2008 2:21 PM

- K
- Kris
  
  Contact options for registered users
Vote on answer
posted
16 years ago

Thu, Jan 3, 2008 2:32 PM

Turns out that particular POS station was pointing to another computer for our store logo that prints on the receipt. I had taken that other computer off-line and replaced it. Shouldn't have had the Configuration set up to point to a different computer for the logo - should have been local. All fixed now and won't happen again!

BeanSmart website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.