Upgrade Problem with Download

I decided to upgrade to QB2007 Premier. It downloaded most of it, stopped at 99%. Error message now says there is a network connection problem and the download manager won't let me connect. I have no problem accessing e-mail and other internet sites. The receipt says I can download again up to

3 years by accessing "my account" but where is the site that contains "my account". Another Intuit mess.

Bob

Reply to
RobertM
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There are links to "My Account" and "My Download" in the upper right hand corner. Hopefully that will work. Do you have your A/V and firewall programs turned off? Those can cause connectivity problems.

Reply to
Laura

The 60 minute download actually takes more than twice as long. I downloaded a 2nd time and it completed. Now I'm a little apprehensive. I notice the Premier Manufacturing version says "Manufacturing and Wholesale". I sure hope it still does retail. I backed up my files from the old version and will now copy them to my Flash drive. This new version seems to have a mind of its own and copied the download onto my backup drive without giving me a choice of where to put it. It'll be interesting to see where it attempts to install. I'm sure I'm in for an adventure over the next few days.

Bob

Reply to
RobertM

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