Desjardins downloads

Nov 26, 2012 2 Replies

I'm a new Desjardins Visa customer. I cannot find out how in blazes to download my 'recent transactions', or anything else for that matter. I've spent a lot of time on the phone 'trying' to make it clear what I want to do. All to no avail. I've never had this problem with ANY other financial institution.



Can anyone help?


download my 'recent

the phone 'trying' to

problem with ANY other

A Google search of their website yields

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.

According to that page, a link on it entitled "Register for the online monthly statement of account" looks like you can perhaps VIEW your recent account activity, but since I don't have an account, I don't know if such a facility also provides a 'download' capability.

Seems like you could point them to a similar VISA account page such as

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and perhaps they'll understand what you are trying to do?

download my 'recent

on the phone 'trying' to

problem with ANY other

I've already 'registered' for the statement. The problem is; there's a bit of a language barrier. They refer to things in a different way than any other financial institution I deal with. I received a phone message today, and I've just sent an email and a copy of my statement as requested, along with what I would call a 'detailed' explanation as to what I want to accomplish.

We'll see what happens .

Thanks for your interest

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