Fidelity 401K Downloaded transaction not visible

Jan 05, 2007 1 Replies

I've been downloading transactions directly to Quicken from Fidelity Netbenefits site for many years with very few problems. Tonight, however, I have notice that I have a transaction to accept, I have a little red flag in my account list indicating there is a transaction to act on, but I can't see, nor accept any transaction. I'm now using Q2007D, and have been for a couple months. The "Downloaded Transactions" tab indicates I have (1) transaction to accept, but, as I stated, there is no transaction in the list to accept, and clicking "Accept" or "Accept All" does nothing. There is a notice in red text just above the header labels for the downloaded transactions that says: "Accept downloaded transactions into the transaction list", which I do not recall ever seeing before. I do not see any place where I might follow that instruction, and I know I've never done anything like this before.



Has anyone seen similar? Does anyone have a recommendation? Otherwise, I'll just wait over night and do another update to see if it clear up.



Thanks, Jere


For what it is worth, I tried to download again last night and got an error suggesting server problems at Fidelity. This morning the download worked fine, and accurately included a transaction reflecting a year end reconciliation of my maximum contribution matching funds. So, I am guessing the original problem was related to a developing server problem at Fidelity, and is now resolved.

Regards, Jere

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