Quicken 2002 Does Not Recognize My Network Printer

From: "JJG"

| I recently changed my Brother HL 1440 from a USB printer to a network | printer using a Netgear PS 121 print server. It is the default printer | and It works fine with all the software I have except for Quicken 2002. | When I try to print part of the register or any report, the little | print window comes up but does not show the HL 1440 on the network. The | only entry is for the HL 1440 still as an USB printer and will put the | output in the queue for it and the print job just sits there because | the HL 1440 is not connected to the USP print port.

| What do I have to do to get Quicken to recognize that the printer is on | my network?

| Thank you very much.

Quicken inherits the settings of the printers assigned to the OS.

The only thing that has changed is the printer is on a Print Server vs. USB.

The Brother Printer is thus connected to the computer via TCP/IP and prints not to a USB Port but to an IP Port (usually TCP port 9100).

In the Printer Control Panel applet, change the port from USB to TCP/IP using the IP address of the device (such as 192.168.1.10).

Quicken will inherit that from the OS and thus will print to the Brother Printer via the Print Server.

"David H. Lipman" wrote in news: snipped-for-privacy@news6.newsguy.com:

I don't know when this was changed, but in the older versions of Quicken, you had to go to the printers applet (either start|printers or sart|control panel|printers) and then set the default printer on the computer you're susing for Quicken to the printer you'd want Quicken to use. Not sure whther this applies here ...

From: "Han"

| "David H. Lipman" wrote in | news: snipped-for-privacy@news6.newsguy.com:

| I don't know when this was changed, but in the older versions of Quicken, | you had to go to the printers applet (either start|printers or | sart|control panel|printers) and then set the default printer on the | computer you're susing for Quicken to the printer you'd want Quicken to | use. Not sure whther this applies here ...

Happy New Year Han!

Whether it is the Default Printer or another printer othedr than thn the Default Printer, the Brother Printer in question would still need to be switched from using USB as the Printer Port to TCP/IP as the Printer Port.

OK and thanks! I got it working now with your suggestions.

"David H. Lipman" wrote in news: snipped-for-privacy@news7.newsguy.com:

Happy New Year to you too, Dave. Christmas present arrived 3 days early

- beautiful granddaughter. So we escaped most of your snowstorm, it was considerably less in the Boston area .

I was assuming that the OP could print, since he didn't complain about it other than in connection with Quicken, therefore I didn't think the exact port mattered to him. OP got it working now with our suggestions. Maybe JJG can tell us how he fixed his problem ... PLEASE?!?, JJG?

From: "Han"

| Happy New Year to you too, Dave. Christmas present arrived 3 days early | - beautiful granddaughter. So we escaped most of your snowstorm, it was | considerably less in the Boston area .

Han:

C O N G R A T U L A T I O N S !

That's excellent news.

Well, I checked the ports and all was as I thought they should be. I finally noticed, in Devices and Printers under Win 7, that I still had a printer for the HL 1440 set up as an USB printer in addition to one set up as a network printer. Removed the USB device and that corrected the problem.

Again, thanks to every on who replied.

JJG wrote in news:2dmdndaT- fCR2r_QnZ2dnUVZ snipped-for-privacy@posted.widowmaker:

Great JJG! Thanks for the update!

"David H. Lipman" wrote in news:ift8l302s85 @news2.newsguy.com:

Thanks Dave, it is indeed excellent!