I have RMS ver. 1.3 refresh installed with a serial epson tm u220 printer which is connected to a Dynapos cash draw. The printer is connected to the PC via a 20 ft serial cable and it uses a windows driver. The printer and cash draw have been configured but only the printer works, the draw does not pop open when a receipt is tendered. With a parallel printer connected to the pc both the printer and cash draw work. Can anyone tell me why i can't get the draw to function with the serial printer?
Thanks