ID Checker~Item Messages & Locking???

Just off the top of my head, I think you are looking at a total rewrite of the RMS User Interface, so several boatloads of cash...

There is no way to catch the events you are interested in, so there is no way to modify that behavior, unless Microsoft does it, and it would be hard for them as well since most barcode scanners are just emulating keystrokes. About all they can do is make that dialog box NOT have a default button, so that when your scanner sends a line feed, nothing gets clicked...

You could talk to your reseller about one of Retail Realm's products - I think it was called ButtonPOS, that has already rebuilt most of the UI - they may actually be able to provide this functionality. That's about your best option, other than entering a product suggestion...

Glenn Adams Tiber Creek C> Would it be possible for anyone to write a quick command to lock the Item

Glenn, All I wanted was a dialog box that was not going to disapeer when the employee scanned another item. For example, when an item is not in the database, a dialog box is displayed, and it can not be scanned over...if the employee continues to scan items, the dialog box stays and nothing else gets scanned into the POS...is the locking of the dialog box the hard thing to do? If so I already checked with Retail Realm, and they have an ID checker, but I was trying to do it a cheaper way via Item Messages.

The only event that you can 'hook' based on an item is ItemAdd. If the item is not found, no item is added, so you can't fire a dialog box. Only Microsoft can modify the behavior of the built-in dialog. So, to give you an 'item not found' dialog that behaves differently (not closing when an item is scanned), you have to be intercepting and acting on input. Since RMS doesn't have hooks that allow you to do this, you would have to build a lot more UI - like a replacement for the transaction screen...

Glenn Adams Tiber Creek C> Glenn,

WOW...thanks Glenn...I didn't know that. I guess I'm off to look at the ID Checker then...seems to be my only option, thought it to be easier than an add on.

Vince-

Why not turn on "Display unknown item screen" (Manager, Configuration, Options, Item options)... this seems like exactly what you want. When an item is scanned that does not exist, it pops up a window telling you so - and REQUIRES that you press the Escape key before continuing.

Jared