Installation Questions

Greetings, I am trying to setup Microsoft point sale software with some difficulties and I am hoping someone here will be able to shed some light on the problems I have:
I have a USB Metrologic bar code scanner, but when I try to configure the POS objects, all I see is COM ports and no USB. The same goes with my Star TSP700 printer that also controls the cash register. It is a parallel port printer but I do not find any printer option in the configuration wizard.
Any ideas are appreciated....
Thank you
Reply to
amerdsp
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Amerdsp,
You probably don't need to do anything for the scanner. If you go into = Notepad, scan something and the correct numbers show up, you're good to = go. No setup needed.
You need to install your printer first. We always use the Windows = drivers for Star printers and it will appear in the list of peripherals. = Here's Star's website and the driver download on the upper left.
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You'll need to setup the drawer in the printer's properties, not MSPOS.
--=20
Jeff=20 Check Point Software
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D
You must be using Outlook Express or some other type of newsgroup reader = to see and download the file attachment(s). If you are not using a reader, = follow the link below to setup Outlook Express. Click on "Open with = newsreader" under the MS Retail Management System on the right.
formatting link
=3D=3D=3D
"amerdsp" wrote in message = news:
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Greetings, I am trying to setup Microsoft point sale software with some difficulties and I am hoping someone here will be able to shed some light on the problems I have:
I have a USB Metrologic bar code scanner, but when I try to configure the POS objects, all I see is COM ports and no USB. The same goes = with my Star TSP700 printer that also controls the cash register. It is a parallel port printer but I do not find any printer option in the configuration wizard.
Any ideas are appreciated....=20
Thank you
-- A
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Amerdsp,   You probably don't need to do anything for = the=20 scanner.  If you go into Notepad, scan something and the correct = numbers=20 show up, you're good to go.  No setup needed.     You need to install your printer first.  = We always=20 use the Windows drivers for Star printers and it will appear in the list = of=20 peripherals.  Here's Star's website and the driver download on the = upper=20 left.
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  You'll need to setup the drawer in the = printer's=20 properties, not MSPOS. -- Jeff Check Point=20 Software   =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D   You must be using Outlook Express or some other type of newsgroup = reader=20 tosee and download the file attachment(s).  If you are not = using a=20 reader, followthe link below to setup Outlook Express.  Click = on "Open=20 with newsreader"under the MS Retail Management System on the = right.  
formatting link

"amerdsp" <
formatting link
;gt; wrote = in message=20 news:1=
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, =20 I am trying to setup Microsoft point sale software with = somedifficulties=20 and I am hoping someone here will be able to shed somelight on the =
problems I have: I have a USB Metrologic bar code = scanner, but=20 when I try to configurethe POS objects, all I see is COM ports and = no=20 USB.  The same goes withmy Star TSP700 printer that also = controls the=20 cash register.  It is aparallel port printer but I do not = find any=20 printer option in theconfiguration wizard.Any ideas are=20 appreciated.... Thank you-- = A
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Reply to
CptSoft
Jeff,
On a similar topic, I have a Star TSP600 printer with USB port. I iniitially tried using the Windows driver but wasn't able to make use of the "pop cash drawer" parameter inside the individual tender properties. I only want the drawer to pop for cash transactions and not credit cards. So I figured my only option is to install the OPOS driver. I needed the assistance of Star tech support to get the printer to simulate a COM port through a USB connection. Everything seemed to be working fine except the printer randomly freezes during receipt printing and usually requires that the pc be rebooted. It seems to happen about every 20 to 50 transactions. The issue is stumping me but I suspect it has something to do with the COM port emulation. I'd like to try the Windows driver but believe I won't have the option to control drawer opening by tender type. Do you know if it's possible to use a Windows driver and control the drawer as I want? Any other suggestions would be greatly appreciated. This problem is driving me nuts.
Lance
Notepad, scan something and the correct numbers show up, you're good to go. No setup needed.
Star printers and it will appear in the list of peripherals. Here's Star's website and the driver download on the upper left.
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Reply to
lancemuz
Star printer OPOS drivers will lock up frequently if you have a windows driver also installed for the subject printer. Make sure there is no Windows printer installed and I'd bet your lock-ups will go away...
Would love to hear the result, as I have been fighting with Star on this issue for a long time.
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Reply to
Jason
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Lance,
That won't work. The open/close drawer commands only work with OPOS = devices.
An option we just started playing with is to use a serial or USB drawer = and install the OPOS device for it only and use the Windows driver for = the printer, as we're not wild about OPOS.
Did you set an option in SO Manager to "Share OPOS" devices for the = lockup problem? SO Manager | File | Configuration | Options tab | POS = options section | check the "Share the OPOS printer..."
Also make sure to uninstall the Windows driver for the printer as OPOS = is a little testy about that.
--=20
Jeff=20 Check Point Software
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D
You must be using Outlook Express or some other type of newsgroup reader = to see and download the file attachment(s). If you are not using a reader, = follow the link below to setup Outlook Express. Click on "Open with = newsreader" under the MS Retail Management System on the right.
formatting link
=3D=3D=3D
wrote in message = news:
formatting link
Jeff,
On a similar topic, I have a Star TSP600 printer with USB port. I iniitially tried using the Windows driver but wasn't able to make use of the "pop cash drawer" parameter inside the individual tender properties. I only want the drawer to pop for cash transactions and not credit cards. So I figured my only option is to install the OPOS driver. I needed the assistance of Star tech support to get the printer to simulate a COM port through a USB connection. Everything seemed to be working fine except the printer randomly freezes during receipt printing and usually requires that the pc be rebooted. It seems to happen about every 20 to 50 transactions. The issue is stumping me but I suspect it has something to do with the COM port emulation. I'd like to try the Windows driver but believe I won't = have the option to control drawer opening by tender type. Do you know if it's possible to use a Windows driver and control the drawer as I = want? Any other suggestions would be greatly appreciated. This problem is driving me nuts.
Lance
into Notepad, scan something and the correct numbers show up, you're = good to go. No setup needed.
drivers for Star printers and it will appear in the list of peripherals. = Here's Star's website and the driver download on the upper left.
MSPOS.
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D
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Lance,   That won't work.  The open/close drawer = commands=20 only work with OPOS devices.   An option we just started playing with is to = use a=20 serial or USB drawer and install the OPOS device for it only and use the = Windows=20 driver for the printer, as we're not wild about OPOS.       Did you set an option in SO Manager to "Share = OPOS"=20 devices for the lockup problem?  SO Manager | File | Configuration = |=20 Options tab | POS options section | check the "Share the OPOS=20 printer..."   Also make sure to uninstall the Windows = driver for the=20 printer as OPOS is a little testy about that. -- Jeff Check Point Software   =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D   You must be using Outlook Express or some other type of newsgroup = reader=20 tosee and download the file attachment(s).  If you are not = using a=20 reader, followthe link below to setup Outlook Express.  Click = on "Open=20 with newsreader"under the MS Retail Management System on the = right.  
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<
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;gt; wrote=20 in message news:1=
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,= On=20 a similar topic, I have a Star TSP600 printer with USB port. =20 Iiniitially tried using the Windows driver but wasn't able to make =
useof the "pop cash drawer" parameter inside the individual=20 tenderproperties.  I only want the drawer to pop for cash=20 transactions andnot credit cards.  So I figured my only = option is to=20 install the OPOSdriver.  I needed the assistance of Star tech = support=20 to get theprinter to simulate a COM port through a USB = connection. =20 Everythingseemed to be working fine except the printer randomly = freezes=20 duringreceipt printing and usually requires that the pc be = rebooted. =20 Itseems to happen about every 20 to 50 transactions.  The = issue=20 isstumping me but I suspect it has something to do with the COM=20 portemulation.  I'd like to try the Windows driver but = believe I=20 won't havethe option to control drawer opening by tender = type.  Do=20 you know ifit's possible to use a Windows driver and control the = drawer as=20 I want? Any other suggestions would be greatly = appreciated. =20 This problem isdriving me nuts.LanceJeff @ Check = > Amerdsp,>> You probably don't = need to do=20 anything for the scanner.  If you go into Notepad, scan something = and the=20 correct numbers show up, you're good to go.  No setup=20 needed.>>> You need to install your printer = first. =20 We always use the Windows drivers for Star printers and it will appear = in the=20 list of peripherals.  Here's Star's website and the driver = download on=20 the upper left.>
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;gt;>=20 You'll need to setup the drawer in the printer's properties, not=20 MSPOS.>> -->> Jeff> Check Point=20 Software>>=20 = =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D>> You must=20 be using Outlook Express or some other type of newsgroup reader = to> see=20 and download the file attachment(s).  If you are not using a = reader,=20 follow> the link below to setup Outlook Express.  Click on = "Open=20 with newsreader"> under the MS Retail Management System on the=20 right.>>
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;gt; =
= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D>>  =20 "amerdsp" <
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;gt; &= nbsp;=20 Greetings,>     I am trying to setup = Microsoft=20 point sale software with some>   difficulties and I = am hoping=20 someone here will be able to shed some>   light on = the=20 problems I have:>>    I have a USB = Metrologic bar=20 code scanner, but when I try to configure>   the POS = objects,=20 all I see is COM ports and no USB.  The same goes=20 with>   my Star TSP700 printer that also controls the = cash=20 register.  It is a>   parallel port printer but = I do not=20 find any printer option in the>   configuration=20 wizard.>>   Any ideas are=20 appreciated....>>   Thank=20 you>>   -- A>>=20 ------=3D_NextPart_000_07B2_01C71CD3.5D0C68C0> Content-Type: = text/html;=20 charset=3Diso-8859-1> Content-Transfer-Encoding: = quoted-printable>=20 X-Google-AttachSize: 3264>> <!DOCTYPE HTML PUBLIC=20 "-//W3C//DTD HTML 4.0 Transitional//EN">>=20 <HTML><HEAD>> <META http-equiv=3DContent-Type=20 content=3D"text/html; charset=3Diso-8859-1">> <META = content=3D"MSHTML=20 6.00.5730.11" name=3DGENERATOR>> = <STYLE></STYLE>>=20 </HEAD>> <BODY bgColor=3D#ffffff>> = <DIV><FONT=20 color=3D#008000>Amerdsp,</FONT></DIV>> = <DIV><FONT=20 color=3D#008000></FONT> </DIV>>=20 <DIV><FONT color=3D#008000>You probably don't need to do = anything=20 for the> scanner.  If you go into Notepad, scan = something and=20 the correct numbers> show up, you're good to go.  No = setup=20 needed.</FONT></DIV>> <DIV><FONT=20 color=3D#008000></FONT> </DIV>>=20 <DIV> </DIV>> <DIV><FONT=20 color=3D#008000>You need to install your printer first.  = We=20 always> use the Windows drivers for Star printers and it will = appear in=20 the list of> peripherals.  Here's Star's website and = the=20 driver download on the upper> = left.</FONT></DIV>>=20 <DIV><FONT color=3D#008000><A> href=3D"
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;>http://www.starmicronics.c=om/</A></FONT></DIV>>=20 <DIV><FONT=20 color=3D#008000></FONT> </DIV>>=20 <DIV><FONT color=3D#008000>You'll need to setup the drawer = in the=20 printer's> properties, not = MSPOS.</FONT></DIV>>=20 <DIV><FONT color=3D#008000></FONT><BR>--=20 <BR><BR>Jeff <BR>Check Point>=20 Software</DIV>> <DIV><FONT=20 color=3D#008000></FONT> </DIV>>=20 = <DIV>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D</DIV>>=20 <DIV><FONT=20 color=3D#008000></FONT> </DIV>> = <DIV>You=20 must be using Outlook Express or some other type of newsgroup = reader>=20 to<BR>see and download the file attachment(s).  If you = are not=20 using a> reader, follow<BR>the link below to setup = Outlook=20 Express.  Click on "Open> with = newsreader"<BR>under the=20 MS Retail Management System on the right.</DIV>>=20 <DIV><FONT=20 color=3D#008000></FONT> </DIV>>=20 <DIV><A> href=3D"
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;lt;/A&gt=;<BR>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D==3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D==3D=3D=3D=3D=3D=3D=3D<BR></DIV>>=20 <BLOCKQUOTE> style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; =
MARGIN-LEFT: 5px; BORDER-LEFT: #008000 2px solid; MARGIN-RIGHT:=20 0px">>   <DIV>"amerdsp"=20 <<A>   href=3D"mailt= o:
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;lt;/A>>=20 wrote in message>   <A>   = href=3D"news:
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">news:
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;lt;/A>.= ..</DIV>Greetings,<BR> >  =20 I am trying to setup Microsoft point sale software with=20 some<BR>difficulties>   and I am hoping someone = here=20 will be able to shed some<BR>light on the>   = problems I=20 have:<BR><BR> I have a USB Metrologic bar code = scanner,=20 but>   when I try to configure<BR>the POS = objects, all=20 I see is COM ports and no>   USB.  The same = goes=20 with<BR>my Star TSP700 printer that also controls=20 the>   cash register.  It is = a<BR>parallel=20 port printer but I do not find any>   printer option = in=20 the<BR>configuration wizard.<BR><BR>Any ideas=20 are>   appreciated.... <BR><BR>Thank=20 you<BR><BR>--=20 A<BR></BLOCKQUOTE></BODY></HTML>> = >=20 = ------=3D_NextPart_000_07B2_01C71CD3.5D0C68C0--
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Reply to
CptSoft

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