Slow response in POS

May 05, 2009 2 Replies

Recently moved Microsoft RMS system running on IBM computers to a new store. Using MS SQL Express 2005 on a dedicated server and POS running on two separate computers. Added a Magellan 8500 series scanner/scale to each of the two POS computers when we moved. Now the POS software is slow to respond to input. Scanning an item causes a delay of 1-2 seconds after the barcode number shows up on the item line. When going to tender screen, pressing arrow key to go to different tenders causes a couple second delay for each key pressed. These are just a couple of examples.



Any idea where to start troubleshooting this? More information required?


Did you trying purging old data?

Don,

I'm go> Recently moved Microsoft RMS system running on IBM computers to a new store.

Join the Discussion

Have something to add? Share your thoughts — no account required.

Didn't find your answer?

Ask the community — no account required