They have launched a new website, but I can't log into the "Your Account" section. When I click on Register/Sign In, it comes up with "Internet Explorer cannot display the webpage"
Anyone else with Capital One got this problem?
It's working for me, using Firefox!
The letter I received said the new site would be live as from March, so I tried to sign on as usual (using the old site) but got a 404 error.
So I then did what it said in the letter, and the new site came up - with a notice saying that they had launched it early.
I went through the sign-up procedure, and now have access to my account again.
Hmm.. I never got a letter at all!
I get the "It's here! We're so excited about our new site, we've launched it early!" page, but when I click on Register/Sign In, nothing.
What did the letter say?
Scanned text, as below. There was also a leaflet with screenshots of the new site etc. - but I won't bore you with that!
Important information about your Online Account Service As a valued user of our online account service, I would like to inform you about some exciting changes we are making to this facility. From March 2008 we will be launching our new internet site which will allow you to do more online. New benefits include being able to pay your account bills, opting for paperless statements and updating your personal information online. Please see the enclosed leaflet for a preview of the new site and more details about the new services. How this affects you: During the change over, you will experience limited service between 20th -
26th February when your online account information will not display your most recent transactions What we require you to do: During March you will need to re-register your details to access your account information online. This is to ensure all details we hold about you are up to date. Please only register your account details via Your Card Account atIt's now online :)
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