I recently purchased licenses for 2 additional lanes for a client's RMS Store Ops system. They were sent a new (parallel) dongle. When they try to log on to POS on the 2 additional registers the system acts as if it is still only licensed for 1 lane & says register 1 already logged on. Is there something they must to to have RMS recognize the additional licenses?
Additional Licenses
Oct 12, 2005
2 Replies
You might try uninstalling the dongle driver( rainbow) and reinstalling it. So it sees the new one.
Ron,
Did you create your 2 new Registers in the Database Menu --> Registers --> Register List and also changed the Register Number in the Store Ops Admin --> File Menu --> Configuration --> Register Tab --> Number to 2 and 3 respectively.
Also make sure when starting up the POS machines that you start the POS that is designated 1 first then start the others.
Rob
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