I recently purchased licenses for 2 additional lanes for a client's RMS Store Ops system. They were sent a new (parallel) dongle. When they try to log on to POS on the 2 additional registers the system acts as if it is still only licensed for 1 lane & says register 1 already logged on. Is there something they must to to have RMS recognize the additional licenses?
You might try uninstalling the dongle driver( rainbow) and reinstalling it. So it sees the new one.
Ron,
Did you create your 2 new Registers in the Database Menu --> Registers --> Register List and also changed the Register Number in the Store Ops Admin --> File Menu --> Configuration --> Register Tab --> Number to 2 and 3 respectively.
Also make sure when starting up the POS machines that you start the POS that is designated 1 first then start the others.
Rob
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