EPSON OPOS Printer and LOGO

I have a logo file size is 12KB, mono bmp file format.

If I use Samsung OPOS receipt printer, the receipt will print with this logo file

However, if I tried to use EPSON OPOS Receipt Printer, the receipt didn't see this logo file. Any suggestion?

Thanks

Reply to
IUG Wilson
Loading thread data ...

Reply to
IUG Wilson

Try reducing the physical size of the image file - not the file size, but the size of the image... Start with something like 1 inch by 1 inch and see if that will print - if it does, start scaling up until it stops. Image printing in OPOS is a big mystery for some reason, but then most things OPOS are mysterious, so I guess I shouldn't be surprised...

Reply to
Glenn Adams [MVP - Retail Mgmt]

BeanSmart website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.