EPSON TM-88IV Reciept Printer problem

I have this kind of reciept printer and i connect a cash drower to it ... The strange thing is that when I'm closing tender sometimes it's not opening drower ... But I always can open it by No Sale ... Anyone had such a problem ? How can I make it work properly ?

Reply to
Ashot
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Is it configured as OPOS or Windows?

Reply to
jocelynp

if you look in the hardware section of control panel, has the printer been setup as true USB or has it created a virtual com port (under LPT and COM ports). If it is a virtual com port, you might want to check out the properties and see if there is an advanced button, if so select that and see if there is a tick box for 'serial printer' if so, set that on and your problem should disappear.

Steve

"Ashot" wrote:

Reply to
SteveCTSRetail

Additionally - I would check the settings under SO Mgr and make sure it is enabled to pop the drawer by the following steps:

Start SO Manager | Database | Tender Types | Select first Tender Type (the one you want the drawer to pop on) | Properties | Check the box to pop the cash drawer.

Reply to
jocelynp

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