Hello,
I'm unable to print to the journal during a transaction. Keeps saying there is a server error, but everything checks out ok. This for imaging receipts so there is a copy of all the receipts for the day. Not sure if there is a setting I'm missing. The regular receipts print out fine out of the printer. Hopefully I don't have to reinstall.
Thanks!
Are you on MS POS or RMS?
I had this issue with a MS POS install and it turned out to be the version of Epson OPOS software were using.
Steakum,
Does this happen while trying to view a receipt?
If so, make sure you have a printer other than a label printer set as your default printer.
If neither, what is the exact error message say?
This is MS POS - I'm adding the receipt printer and the printer - journal only to the system.
I'll see if I can upgrade the EPSON OPOS Software, but I'm not sure if that would mean a reinstall.
The exact error message is "A server error when printing to journal" - this is for any receipt including no sale.
Thanks!
"Greg Williams" wrote:
The exact error message is
"A server error when printing to journal"
This is before it prints to the receipt printer which is a Star TSP700. I'm not using a label printer, but hopefully the Star isn't affecting it either.
Thanks!
"Jeff" wrote:
PJB,
If you have a Star printer, DO NOT put the Epson drivers on it!
PJB,
I haven't been able to get MS-POS working on my machine. I'm building a new tester that I should have working later this week and see if I can get anywhere with it.
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